Terms & Condition

Delivery time & Shipping costs
Our parcel shipping department needs an average of 1 or max 2 working days to ensure that your order is delivered to your door. If you are unsure whether your order is going well, please send an e-mail to info@collectthelabel.com, and everything will be fine anyway.

You will receive an e-mail from us as soon as the parcel dispatch department has delivered your order to PostNL. With the track & trace code in the mail you can follow your order from that moment until PostNL is at your doorstep (don’t forget to thank the delivery guys!) Are you just not at home when they ring the bell, don’t despair. The deliveryman then puts a note in your bus with further instructions.

Shipping costs
We at collect the label believe you should pay for a good product not on shipping costs. Therefore, shipping is on us.

Delivery takes place by postman or parcel delivery from PostNL. In general, delivery will take place between 9:00 and 18:00 on the next working day. Unfortunately we cannot guarantee the moment of delivery.